Hi Yadu_Vamsi_Kattamuru,

You need to use the code authorization type grant type for Oauth2

Here's a resource that will help you in setting that up:

developer.genesys.cloud

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Hello Team! I'm working on implementing a data action to pull the voicemail message media URI, using this API:
/api/v2/voicemail/messages/{messageId}/media. However when used genesys cloud oauth , it errors by saying "message":"This request requires a user context. Client credentials cannot be used for requests to this resource.""

I tried using SAML2 Bearer by creating a new Oauth but how in genesys cloud, would I be generating access_token using the client id and secret key? How would I create a data action to use the above voicemail API? Please advise.