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Zino_Onokpise
Genesys Employee
January 16 |
Hi Sanjay_ Somashekharan
The /api/v2/conversations/{conversationId}/participants/{participantId}/callbacks endpoint allows you to schedule and assign a callback to a specific queue and not user.
You can submit a feature request through the ideas portal if you would like.
Visit Topic to respond.
Previous Replies
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Sanjay_Somashekharan
January 15 |
Do we have any API to assign callback to other user
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