BEST OF THE WEEK 

Consider these three takeaways for leaders on how to avoid pitfalls while using generative AI tools in decision-making. 

Leaders must cultivate human connection as voice-altering technologies emerge that can strip away vital auditory cues. 

Boost profitability and customer satisfaction with strategies that cut subscription services’ last-mile delivery costs. 

A collaborative model of influence emphasizes making the best decision for the organization rather than winning a debate. 

Leaders can use these techniques to encourage employees to constructively challenge managers’ ideas. 

Artificial intelligence is unlocking new levels of creativity in how organizations work together. 

Technologist Dr. John Halamka gives advice on keeping up with AI-driven change, in this short video. 

Bain’s core culture has stayed healthy over time and across geographies. See what you can learn from its approach.