Hello
Could you help me with the query to be used to get agent team changes. I tried
{
"interval": "2024-11-21T23:00:00.000Z/2024-11-22T22:59:59.999Z",
"serviceName": "Routing"
}

Which serviceName should be used?

Regards

You most likely will need to use the Audit API to query for the Team Update audit events to show then the user was associated to the team: https://developer.genesys.cloud/platform/audit/auditquerycreate

From the users api, we can get the team id to which the user belong. Im looking for an api to obtain when the user was associated to this team.