shenxin
November 21 |
Hi,
my deployment Id is
026894c0-901b-4355-9f80-a6cc1ecd70bf
I believe it is enabled in Genesys dashboard, but when I made the following request:
curl -X POST -H "Content-Type: application/json" \
-d '{
"deploymentId": "026894c0-901b-4355-9f80-a6cc1ecd70bf",
"journeyContext": {
"customer": {
"id": "a47a1770-1152-11ef-a9bb-5950e7bbf767",
"idType": "cookie"
},
"customerSession": {
"id": "a47a1770-1152-11ef-a9bb-5950e7bbf767",
"type": "web"
}
},
"oauth": {
"code": "380d0b17-3adc-4037-b3fd-1550ba0a38d3",
"redirectUri": "https://app.spotnana.com/"
}
}' \
https://api.mypurecloud.de/api/v2/webdeployments/token/oauthcodegrantjwtexchange
I received the following response:
{"message":"DeploymentId 026894c0-901b-4355-9f80-a6cc1ecd70bf has authentication disabled","code":"unauthorized","status":401,"contextId":"c39c56fc-dd6c-4704-8446-9a0b806a027c","details":[],"errors":[]}
The API told me auth is disabled, but I believe it is enabled. Can you help me take a look at this deployment ID (026894c0-901b-4355-9f80-a6cc1ecd70bf) from your system and confirm if authentication is enabled or disabled? Then I will go back and debug accordingly. Thanks!
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