Good morning, I'm Lincoln Archer from the ABC News website. This morning we're continuing our look at customer experience with the super industry. More on that below.

But first, in breaking news from overnight, Russia has accused Ukraine of firing US-supplied long-range missiles for the first time. Here's what we know:

• Russia says the missiles were targeting a military site in a border region and there were no casualties;
• Ukraine has acknowledged it hit a weapons depot in the region, but it has not confirmed the missiles used;
• ABC correspondent Michelle Rimmer said the missiles, known as ATACMS , could be a "game-changer" for Kyiv.

We'll have more on that story as it develops. Now let's shift our focus to Gaza, before we return to super.

What’s the story: The so-called “General’s plan” is a military strategy to seal off the northern Gaza Strip. Its architect has spoken exclusively to ABC correspondent Matt Doran.

The general in question is Giora Eiland. And he says his plan has two kinds of opponents: “ignorant” people and “evil” people.

There are accusations the plan is already afoot. But the general pointed to one reason he doesn’t believe it: in his plan civilians would be evacuated from the area, but in the current IDF operation “they called on them to leave, but then began anyway”.

Read the story for Matt’s full explanation of the plan, and criticisms of it.

BREAKING: Benjamin Netanyahu met with military and intelligence leaders in Gaza overnight (our time). He said Hamas would not be in power at the conclusion of this operation.

• Super: Today's story reveals how Cbus cancelled a customer's policy days before his death, after posting him warning letters. His widow says one phone call would've solved the problem;
• Whistleblower: David McBride, who was jailed for leaking the documents which became known as the Afghan Files, has given the first ever interview from his Canberra prison. He's told us life as an inmate is dangerous, and not what he was expecting;
• Politics live: This morning's coverage began with an update from the cyber security agency. That prompted a warning from the acting PM.

• Train strike: If you're in Sydney this week, it's going to be a rough commute. And if you are not, you should probably feel lucky. Here's how the city will be affected;
• Interest rates: You know how all the talk has been about an expected cut in February, if inflation figures break our way beforehand? Our resident RBA whisperers now wonder if even that will be enough;   
• World Cup qualifier: Australia scored inside the first minute against Bahrain, but the home side hit back in the second half to take the lead. Our blogger stayed characteristically phlegmatic through the drama.

We can reveal there'll be a question on Friday's news quiz about the Australian National Dictionary Centre's word of the year. (That's a generic image because I can't give too much away here...you understand.)

Read the story, noting all quiz-worthy details.

Ew, gross. So while that's certainly one way to deal with cockroaches, we only have two feet and there are so many of them in this country.

Read our top tips on dealing with these disgusting, irredeemable creatures.

BONUS: In the interests of balance, the story also includes an expert who says roaches are "amazing" and have a "bad rap".

That's it for now. Thanks for reading, and we'll be back at the same time tomorrow.

Lincoln and the ABC News digital team.

Just 18 days before Russell Wayne Hirst died of a cardiac event in November 2021, superannuation giant Cbus cancelled his insurance policy, leaving the beneficiary of his account in a year-long fight to have her claim approved.

The country's defence ministry says Ukraine fired six US-made tactical missiles known as ATACMS at a Russian military facility in the Bryansk border region.