To maximise your time at AI Summit 2026 on 12 November, explore this handpicked agenda with recommended sessions designed to help you elevate your service operations with AI.
Join tech journalist Casey Newton for a candid conversation with Colin Fleming, Chief Marketing Officer, Business at OpenAI, about navigating the transformation of customer service. You’ll also hear from Elena Verna, Head of Growth at Lovable, on how to build agile teams ready for what’s next.
30 MIN RECOMMENDED FOR CX LEADERS
Zendesk keynote: meet the autonomous workforce
Discover new AI features built for CX, moving beyond answers to take action, resolve complex customer journeys and continuously improve outcomes.
30 MIN
Live Q&A
Join the conversation, ask what matters to you and hear directly from Zendesk AI experts in real time.
Bonus on-demand content
RECOMMENDED FOR CX LEADERS
Register to unlock an on-demand panel with Uphold CIO/CISO Christopher Adjei-Ampofo as he shares how building secure, privacy-first AI operations creates trusted experiences that scale customer loyalty.
