More than 60 brands, from Stella McCartney to Brooks Running, are pooling their demand for...
More than 60 brands, from Stella McCartney to Brooks Running, are pooling their demand for...
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Friday, September 25, 2026
 
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Fast Company
Amazon is building a coalition to make sustainable fashion affordable
More than 60 brands, from Stella McCartney to Brooks Running, are pooling their demand for low-carbon materials to bring prices down.When it comes to sustainable fashion, Amazon is not the first company that comes to mind.
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Duct Tape Marketing
Rethinking the Customer Journey in the Age of AI
Rethinking the Customer Journey in the Age of AI written by John Jantsch read more at Duct Tape MarketingI spoke to Andy Crestodina’s audience at Orbit Media this week, and I opened with a disclaimer.
 
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Digiday
From brand deals to equity deals: creators want a stake, not just a fee
The creator economy is moving into a new phase: creators getting into companies at the ground floor through sweat equity or angel investing.
 
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CMSWire
Who Decides What Autonomous Customer Service Is Allowed to Negotiate?
Agents can resolve a canceled-flight case perfectly by policy and still fail a grieving passenger. Governance has to start with the promise.Continue reading...
 
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Search Engine Roundtable
Daily Search Forum Recap: September 24, 2026
Here is a recap of what happened in the search forums today...
 
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Social Media Today
LinkedIn expands verifications
The company is prompting users’ colleagues to confirm their work history and allowing companies to remove people who falsely claim to be employed.
 
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CMSWire
Hey, CEO: Poor Customer Experience Is Likely Your Fault
You never met the customer you lost. But you approved the phone system, the staffing and the policy that drove them away.Continue reading...
 
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Social Media Today
Meta outlines Muse, AI glasses and VR device updates at Connect 2026
Meta showed off its latest artificial intelligence-powered wearables at its annual showcase event.
 
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Seth Godin Marketing
Responsibility, fault, blame and shame
They’re not the same. They (mostly) don’t even rhyme. People can evade responsibility by saying it’s someone else’s fault. They can take responsibility, even if it’s not their fault.
 
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Search Engine Roundtable
Google Ads Investment Strategy New Holistic & Growth Modes
Google Ads updated its Recommended Investment Strategy tab on the Recommendations page with Strategic budget allocation using Holistic and Growth modes.
 
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Social Media Examiner
Why Unpolished Reels Win: An Instagram Growth Strategy for Business
Wondering how to create Instagram Reels that actually build a loyal following without expensive equipment or hours of editing?
 
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Seth Godin Marketing
KnotChat: Nicole Walters
Nicole Walters is a bestselling author, a TV star, a community leader, a mom and a maker of magic. Here’s the conversation we did about The Knot. PS to celebrate the book, my publisher put the Kindle edition of This is Strategy on sale for $2 this week.
 
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EVENTS & LIVE TRAINING
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American Marketing Association
Build a Brand Voice That Scales

You know your brand has a personality. Getting your whole team to express it consistently across all channels is a different problem entirely. This session gives you a practical system for closing that gap.

Learn to define your brand’s core personality traits, translate them into clear content standards, and build the kind of voice documentation that content creators can reference without asking you what you meant.

 
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