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FedEx
FedExEx
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Service Notice
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5
Premium gift options reserved for you
We lost your package.
That's on us.
We're sorry for the frustration this has caused. Your shipment status is still available to review, and we want to make this right with something truly useful.
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TRANSACTIONAL UPDATE
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Status: Under review
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As a loyal FedEx customer, you deserve better. We are offering you a choice of one premium gift from the list below - our way of apologizing for the lost shipment and the inconvenience. Please continue to monitor your package status for any updates while we resolve this matter through our official service recovery process. Claims and compensation are handled according to our published shipping terms and package value policies.
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Choose your complimentary gift
| - Keurig Coffee Maker |
- Apple Watch |
| - Stanley Tool Set |
- iPad Pro |
| - HP Laptop |
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Please claim your gift within 14 days so we can complete your recovery. Your shipment tracking page remains active, and delivery updates will continue to be posted there. We're glad to have you with us, and we appreciate your patience as we close out this claim.
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A premium choice, delivered to your door, because your package was not.
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FedEx shipment tracking, delivery updates, and support for delayed or missing packages remain available through your official tracking page. This resolution offer follows published shipping terms and package value policies. One gift per eligible recipient; must be claimed within 14 days.
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