Hey SmartBrief reader,
"Are people ready to shop with AI?"
It's one of the biggest questions facing commerce today. To find out, PayPal and Commerce partnered with Logica Research to survey 1,000 online shoppers across the US.
What we found reveals a growing appetite for AI-powered shopping — and the trust barriers that could shape its future:
- 67% of US shoppers are interested in trying an AI shopping tool
- 83% see real benefits like saving time and finding better prices
- The race to win agentic shopping isn't just about innovation — it's about earning consumer trust
Whether you're building AI-powered shopping experiences, selling through them or advising brands on the future of commerce, this research offers a clear view of what shoppers want — and what they expect next.
Download the free report and explore the insights shaping the future of ecommerce.
