Newsletter — June 2026

A CMDB has to be a breathing record of your IT estate, but as your IT estate scales, the gap between what the CMDB shows and what's actually out there gets harder to close. We've spent the past quarter shipping six features that help shrink that gap. From improved CMDB data synchronization to mandated CMBB data quality, explore these CMDB advancements. Learn how they help mitigate data decay, power data reconciliation and precedence, and simplify dependency mapping. Read the article.

ITIL® 4 reframes change management as change enablement. ITIL 5 positions it as a capability for value and AI-enabled change planning, and the change agent sits at the center of it. They bridge planning and execution, balancing the velocity that modern IT demands with the governance that regulators expect under ISO/IEC 20000, SOX, and DORA. This guide unpacks the role from end to end: what a change agent does; how they differ from change managers, champions, and leaders; the responsibilities they own across the change life cycle; the frameworks they draw on (ADKAR, Kotter, Lewin, Prosci, etc.); the challenges they routinely solve; and the KPIs that measure their effectiveness. Read the guide.

Public SSL certificate lifespans will drop to 47 days in 2029, and at 200 days now, the cuts have already begun. A lapsed certificate is one of the few outages with a known date, yet it still hits the desk as a priority incident. At 47 days, that exposure will repeat eight times more often than it did last year. Each renewal is also a change to track, so the load lands on both your incident queue and your change calendar at once. ManageEngine Key Manager Plus automates discovery, renewal, and deployment, so renewals never reach your queue as incidents or changes.

Automate certificate renewals with ManageEngine