2025 VHSO Annual Report

Veterans, caregivers and stakeholders,

The Veterans Health Care System of the Ozarks’ (VHSO) 2025 Annual Report reflects a year of remarkable dedication, innovation and impact in service to our nation’s Veterans. Guided by our unwavering mission to honor Veterans with world-class care, we have expanded access, strengthened quality and deepened the trust our Veteran community places in us each day.  Click HERE to open.

Over the past year, we celebrated the groundbreaking of a new Community-Based Outpatient Clinic in Bella Vista, AR, and secured new leases for Fayetteville Audiology, our Home-Based Primary Care program and the Homeless Program Clinic. These investments demonstrate our commitment to enhancing care and expanding our reach. We also began preparing for the implementation of the Electronic Health Record Management system, a transformative VA initiative to unify clinical data and enable seamless care coordination across the VA and DoD.

Our teams continued to advance telehealth services while prioritizing mental health and suicide prevention for our Veterans. Innovative initiatives such as the Close to Me Infusion Program and our partnership with Circle of Security have significantly broadened access to care, allowing us to reach and support more Veterans when they need us most.

Reflecting our unwavering commitment to excellence, VHSO earned a 5-star rating from the Centers for Medicare & Medicaid Services for the third consecutive year; one of only 18 VA medical centers nationwide to achieve this honor. This accomplishment is a testament to the dedication of our staff, the strength of our community partnerships, and, above all, the trust that Veterans place in us every day.

We are deeply grateful for your continued support and for standing with us in this important journey to serve those who served our nation.

VHSO, where Veterans come first!

Sent to Esdek@podam.pl on behalf of US Department of Veterans Affairs
Veterans Health Administration · 810 Vermont Avenue, NW · Washington, DC 20420 · 877-222-VETS (877-222-8387)