NRF SmartBrief: AI in Retail Edition
Smartbird emerges from Allbirds with AI focus, new CEO
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June 22, 2026
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NRF SmartBrief: AI IN RETAIL EDITION
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Jo Malone, Pinterest debut AI-driven fragrance experience
Jo Malone London's Scent Scanner, an AI-powered personalized fragrance experience, is now available on Pinterest. This tool translates users' visual preferences from their Pinterest boards into tailored fragrance recommendations, enhancing consumer engagement through individualized commerce. The initiative is part of Estee Lauder Companies' strategy to integrate creativity with commerce, leveraging AI to connect with high-intent fragrance shoppers.
Full Story: Cosmetics Business (UK) (6/19)
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Does AI even know your brand?
Most brands can see AI traffic in their analytics. None can tell if the AI recommended them or a competitor. Here's what we found, and what to fix first. Read the research →
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AI in Retail
 
Pinterest debuts AI shopping app for personalized discovery
Pinterest has introduced an experimental AI-powered shopping app called Ask Pinterest, which allows users to interact in a conversational manner to receive personalized product recommendations. The app leverages Pinterest's Taste Graph to map users' interests and aesthetics and can handle complex queries that traditional search might not. Alongside the app, Pinterest has launched AI initiatives for advertisers, including the Model Context Protocol and Performance+ Creative.
Full Story: TechCrunch (tiered subscription model) (6/17)
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AI, transparency take center stage at LVMH awards
 
POLAND - 2025/09/07: In this photo illustration, the LVMH Moët Hennessy Louis Vuitton, commonly known as LVMH company logo is seen displayed on a smartphone screen. (Photo Illustration by Piotr Swat/SOPA Images/LightRocket via Getty Images)
(SOPA Images/Getty Images)
LVMH's Innovation Awards spotlighted the role of AI and tech in luxury, with winners including Fairly Made for supply chain transparency, Bluefish for generative engine optimization and Synthesia for AI-powered video generation. Bernard Arnault stated the significance of maintaining a start-up spirit within the conglomerate. The awards reflect LVMH's strategy to integrate technology across its luxury brands while addressing consumer demands for traceability.
Full Story: Women's Wear Daily (6/17)
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Apple to hike prices amid AI-driven chip cost surge
 
A number of prospective buyers view the iPhone 17 Series firsthand at Grand Indonesia Mall in Jakarta, Indonesia, on October 17, 2025. Apple officially launches and begins selling its latest lineup in Indonesia, which includes the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. (Photo by Faisal Ramadhan/NurPhoto via Getty Images)
(NurPhoto/Getty Images)
Facing unprecedented soaring costs of memory and storage chips due to skyrocketing demand from AI companies, which has quadrupled chip prices, Apple CEO Tim Cook announced that Apple will raise product prices. The company aims to manage these costs while maintaining profit margins, potentially impacting the September release of the iPhone 18. Cook noted the challenges in the supply chain and expressed Apple's readiness to use its financial reserves to address supply issues, though it will not venture into chip manufacturing.
Full Story: The Wall Street Journal (6/16)
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Fashion retailers accelerate AI adoption
Retailers are embracing AI in various ways, with some companies like Walmart, Revolve Group and Stitch Fix actively integrating AI into operations, while others are more cautious. Walmart is learning how customers interact with AI tools and emphasizes the importance of human oversight. Revolve leverages its tech-savvy team to innovate quickly, and Stitch Fix uses AI to enhance client experiences and streamline product development.
Full Story: Women's Wear Daily (6/17)
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Shopping festival honoring JD.com acts as testing ground for AI tools
Reuters (6/18)
 
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Tech Watch
 
Smartbird emerges from Allbirds with AI focus, new CEO
Allbirds has rebranded as Smartbird and appointed former Amazon executive Nadia Carlsten as its leader, marking its transition from a footwear company to an AI infrastructure firm. "With a differentiated strategy, significant capital, and the ​opportunity to build ​an exceptional team, ⁠we are uniquely positioned to capitalize on one of the most significant infrastructure opportunities of the ​next decade," Carlsten said. This strategic pivot has led to a significant increase in its share price, which has surged over 30%.
Full Story: Reuters (6/17)
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Dopamine sites offer thrill of shopping without spending
Trending dopamine sites offer an online shopping experience without actual purchases, aiming to curb impulsive spending. These platforms mimic ecommerce sites, allowing users to browse, add items to a cart and track fake deliveries, providing the psychological thrill of shopping without financial consequences. Experts point out that the anticipation of receiving an item often brings more joy than the item itself, tapping into the brain's reward system, while others criticize it for lacking the satisfaction of receiving a physical package.
Full Story: Yahoo (6/16), Fast Company (tiered subscription model) (6/16)
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We want to hear from you!
Are you ready to scale AI initiatives, or are the risks and challenges of adoption holding you back? Please take this quick survey and share your thoughts on AI adoption as a leader in the retail industry. Upon completion, you will be entered in a drawing to win a $50 Amazon gift card. Start the survey.
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ICYMI
 
 
Unilever scales AI-driven digital twins to improve quality
Consumer Goods Technology News (6/16)
 
 
Terrell Owens helps launch tech shoe for pickleball players
Women's Wear Daily (6/11)
 
The 2026 Agentic Readiness Playbook
More than 70% of enterprises struggle with AI success metrics, while 6 in 10 consumers already use AI to shop. Get the Agentic Readiness Playbook from Mirakl and Merkle and discover how to close the gap. Get the playbook.
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