ITSM + ITOM: Eliminate alert noise, accelerate resolution, and automate CMDB sync. See how!
 

Hi there,


Are you still dealing with these challenges?

  • Manually updating your CMDB and hoping your next asset audit goes smoothly.

  • Spending hours resolving P1 incidents because there's no service map to show what's actually impacted—leading to delays and blame games between teams.

  • Getting flooded with alerts during planned maintenance, making it easy to miss a genuine critical issue hidden in the noise.

There’s a smarter way out of the chaos.


Integrate ManageEngine OpManager Nexus with your ITSM tool to bring infrastructure visibility, intelligent alerting, service mapping, and automated asset synchronization into one connected workflow.

   
   

Once integrated, here’s what you gain:

  • Automated asset discovery & CMDB sync: Automatically discover new assets, sync them with the CMDB, and generate service maps with dependency visibility to reduce MTTR.

  • Alarm-to-ticket automation: Convert alarms into tickets instantly, assign them to the right technician, and automatically close tickets when issues are resolved.

  • Proactive incident management: AI-powered monitoring detects issues early, helping IT teams resolve problems before users raise tickets.

  • Noise-free change management: Automatically suppress alerts for devices under approved maintenance to prevent false alarms and alert fatigue.


Integrate now and improve service quality, accelerate incident resolution, and boost operational efficiency.


If you have any questions, you can always email us at sales@manageengine.com.


Regards,

Mahendiran Krishnan

IT Operations Management - ManageEngine

US: +1.669.231.7090 | India: +91.44.71817001 | UK: +44.800.028.6590

AUS: +61.800631268 | CA: +1.514.673.9946 | EXT: 1800

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