Read online / Manage email preferences
The latest on HBR.org
01
What Customer Workarounds Can Reveal About Your Business Model
How people actually access, use, and pay for your products or services can point you toward untapped potential.
by Donna Henrike Bohrer, Karolin Frankenberger and Joakim Wincent
02
The Case for Hiring a Chief Resilience Officer
Modern disruptions rarely stay contained. It can help to have someone dedicated to coordinating recovery and adaptation across the enterprise.
by Abhilash Panda, Erick Ariel Gonzales Rocha, Gianluca Pescaroli, Jeffrey M. Keisler, Elizaveta Pinigina, Benjamin D. Trump and Igor Linkov
03
Our Favorite Management Tips on Giving Feedback
A curated list from one of HBR’s most popular newsletters.
by HBR Editors
From today’s headlines to the full archive
A subscription unlocks every article on HBR.org along with decades of HBR’s research and analysis.
Becoming an Octopus Organization
Learn to break down hierarchy, get rid of silos, and create an adaptable, resilient, learning organization in this eight-week newsletter series.
Do More in Four: Why It’s Time for a Shorter Workweek
by Joe O'Connor and Jared Lindzon
Don’t forget you’re entitled to 20% off your first purchase*
*Use promo code HBRORGREG4. View details here.
ADVERTISEMENT