Fragmented CX stacks made sense — until they didn't. A new report says enterprises are rethinking...
Fragmented CX stacks made sense — until they didn't. A new report says enterprises are rethinking...
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Friday, May 15, 2026
 
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CMSWire
The CX Stack Is Breaking. Are End-to-End Platforms the Fix?
Fragmented CX stacks made sense — until they didn't. A new report says enterprises are rethinking the architecture behind customer experience.Continue reading...
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Adweek
Amazon’s Alexa Is Powering a New Era of AI Shopping, and It’s Poised To Shake Up Ecommerce Advertising
Goodbye Rufus, hello Alexa for Shopping.
 
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Marketing Tech
OpenAI makes ChatGPT ads easier for ecommerce brands
OpenAI is adding product feed-based ads tools for ecommerce companies running campaigns in ChatGPT. The update allows retailers to generate ads from existing product catalogues instead of creating campaigns for each item manually.
 
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Adweek
Google Knocks Apple Out of First Place on Kantar’s Most Valuable Brands List
The annual ranking for 2026 shows AI companies are emerging as brands in their own rights
 
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Chief Marketer
Claire’s Shifts Target Market to Tweens With ‘On-Trend, On-Time’ Products
Chief Brand Officer Michelle Goad shares how Claire’s is elevating its stores and shifting its brand perception through offering trendy products for tweens.
 
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ON-DEMAND TRAINING
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American Marketing Association
Data Visualization & Storytelling

Leave this workshop thinking differently about how to communicate with data and armed with some tangible techniques to do so immediately.

 
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American Marketing Association
Artificial Intelligence (AI) for Marketing Professionals

This course covers the phases of AI, such as rule-based AI, machine learning, deep learning, and generative AI, to provide a solid foundation of AI principles. 

 
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Harvard Business Review
Redefining What Efficiency Means in the Age of AI
A conversation with neuroscientist Mithu Storoni about training our brains to work more effectively with AI.
 
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Search Engine Roundtable
Google Ads API Version 24.1 Now Available
Google has released version 24.1 of the Google Ads API, this is a minor release with dozens of updates.
 
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Social Media Examiner
YouTube Tools That Scale Attention
Is your YouTube content failing to gain traction? Wondering if YouTube has tools and features you’re not using to full advantage?
 
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Social Media Today
Snapchat says ‘what it means to be a teenager’ hasn’t changed
A new report from the app examined teen behavior online and offered insights into the perspective of younger users.
 
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Seth Godin Marketing
Cats & Dogs
A dog gets fed and thinks his person is an omniscient, benevolent being. A cat gets fed and thinks it is. How we see ourselves in this analogy is actually up to each of us, every day.
 
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Fast Company
What new AI design tools mean for brand typography
The bad news: they make your brand appear safe and generic.
 
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Duct Tape Marketing
The 5 Stages From Operator to Owner
The 5 Stages From Operator to Owne