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The latest on HBR.org

01

Have CEOs Lost the Plot?

While executives are facing backlash over empathetic leadership, Bill George, former CEO of Medtronic and HBS executive fellow, suggests they are overreacting by retreating into caution.

by Adi Ignatius

02

How AI Damages Work Relationships—and Where It Can Actually Help

We’re outsourcing the very moments that create connection. Here’s how to be more intentional.

by Amy Gallo

03

When Feedback Crosses the Line

How leaders can ensure their constructive input doesn’t veer into destructive criticism.

by Bin Zhao, Rebecca L. Dunkailo, Judith Clair, and Ryan L. Boyd

04

The Risks of Letting AI Direct Conversations

LLMs ask questions differently than humans—and that affects how executives use these tools to make decisions.

by Arnaud Chevallier, Frédéric Dalsace, and José Parra-Moyano

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