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Each week, the CMS Hybrid Cloud program provides a list of upcoming changes, maintenance windows, and updates to help customers build awareness and plan effectively and summarizes changes from the previous week.
This newsletter includes:
Completed change summary for the week of 2/19/2026
- 2/25/2026 - Non-Marketplace SSM Patching - PROD
- 2/25/2026 - Marketplace SSM Patching - IMPL
- 2/25/2026 - Azure Update Manager Patching - PROD
To learn details about previous changes please go to the News and Updates section on cloud.cms.gov. (Secure Access required)
For Patching and Gold Image release schedule please view: Patching and Gold Image Release Calendar - 2026
2/28/2026 - Upgrade Enterprise (OIT) Jira to version 10.3.17
Summary:
The CMS Enterprise Agile Tools team will upgrade Enterprise Jira, which will be unavailable during the maintenance window outlined below.
Actions we are taking:
- Enterprise Jira will be upgraded from 10.3.15 to 10.3.17 version in Production.
When is this happening?
Start Time: Saturday, 2/28/2026 at 6:00 a.m. ET
End Time: Saturday, 2/28/2026 at 2:00 p.m. ET
Who will be impacted?
All Enterprise Jira Users.
What is the impact?
Enterprise Jira (https://jiraent.cms.gov/ will be unavailable.
Questions:
For general questions about the tool and this upgrade, please email CMS Agile Tools Support at AGILETOOLS@cms.hhs.gov.
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2/28/2026 - Enterprise Testing Services Maintenance
Summary:
In order to keep up to date with the latest versions and security advisories, the CMS Hybrid Cloud team will be performing maintenance updates on Enterprise Testing tools.
Actions we are taking:
- Update Selenium Box Hub and Executors with the latest Amazon Linux 2023 Gold Image for CMS Cloud.
When is this happening?
Start time: Saturday, 2/28/2026 at 9:00 a.m. ET
End time: Saturday, 2/28/2026 at 11:59 a.m. ET
Who will be impacted?
All AWS Commercial and GovCloud customers of Selenium Box.
What is the impact?
Customers should expect downtime for the service as instances are restarted within the maintenance window.
Need help? We are here to support you.
If you have any questions, don't hesitate to reach out to your assigned Hosting Coordinator. CMS IT Support can be reached via cloudsupport@cms.hhs.gov, or call (800) 562-1963, and is documented here at Support Page on cloud.cms.gov.
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