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Hi ladna
Thanks for joining our Nero app. Now you're a member of our loyalty community with access to a number of exclusive benefits, all designed to enhance your coffee experience and make every visit even more rewarding.
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ENJOY EVERY 10TH COFFEE ON US
Collect a digital stamp on the app with every handcrafted drink purchased. That's any drink prepared by your barista, including speciality and iced drinks.
When you reach 9 stamps, your 10th drink will be on us.
Top tip: bring your re-usable cup to get double stamps.
EXCLUSIVE OFFERS AND REWARDS
It's not just free coffee you can enjoy with the app. Be the first to know about new arrivals, enjoy golden bonus stamps, and of course exclusive loyalty member promotions.
SKIP THE QUEUE WITH CLICK & COLLECT
In a rush, or want a coffee en route? Beat the queue by ordering ahead through the app.
Choose all your favourites and we'll have them ready for you to pick up in less than 7 minutes. You'll also still get to collect loyalty or pay with your hard-earned vouchers.
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Hopefully you've now had your first tour around the app, linked your payment card and browsed our exclusive treats and offers. If you have any questions or feedback, head to 'Settings' where you'll find a helpful app tutorial, and our help center article for any other questions.
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You can unsubscribe and change your notifications preferences at any time.
2026 Caffè Nero Group Ltd, 9-15 Neal Street, London, WC2H 9QL