The latest on HBR.org

Disney’s New CEO and the Rise of “Experience Intelligence”

Josh D’Amaro’s appointment signals a growing belief among top organizations: the strongest force in business is an experience people say they love.

by Marcus Buckingham

To Thrive in the AI Era, Companies Need Agent Managers

Just as product managers emerged during the software revolution, agent managers are becoming essential to translating strategic intent into reliable outcomes.

by Suraj Srinivasan and Vivienne Wei

A Blueprint for Enterprise-Wide Agentic AI Transformation

Sponsor content from Google Cloud Consulting

To Lead Through Uncertainty, Unlearn Your Assumptions

Experience is often seen as the key to growing as a leader. But knowing what to let go of can be just as important.

by Annie Peshkam

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