Residential Systems SmartBrief
Also: Software Update for Steinway Lyngdorf Processors Includes Qobuz Connect and Pure Audio
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November 24, 2025
 
 
Residential Systems SmartBrief
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Top Story
 
Selling The ‘Cave of Pain’
(Photo by Milan Jovic/Getty Images)
Selling The ‘Cave of Pain’
By Henry Clifford Setting expectations during the sales process can make the difference between a raving fan and someone who gives you a one-star Google review. Instead of shying away from the hard truth that technology breaks, try leaning into it next time. From the very first conversation, 24/7 remote support and being proactive should form the narrative around how you deliver service.
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ARC vs. eARC: Upgrade Your Audio
Simplify your audio connections with HDMI® technology. ARC is perfect for reliable sound in commercial settings like bars and classrooms, supporting Dolby Digital/DTS 5.1. For home theaters, eARC is the standard, delivering uncompressed, object-based formats like Dolby Atmos and DTS:X.
Learn how to get the true cinema sound experience!
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Today's News
 
Software Update for Lyngdorf Audio and Steinway & Sons Processors Includes Qobuz Connect and Pure Audio
The software update is available now and free of charge for all Lyngdorf Audio and Steinway & Sons processors.
Full Story: Residential Systems (11/23)
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Modern Forms introduces Smooth Smart Ceiling Fan
The Smooth Smart Ceiling Fan is available to integrators through the AiSPIRE brand.
Full Story: Residential Systems (11/23)
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Josh.ai Expands Airzone Compatibility to the Aidoo Pro Hub
Integration brings AI-powered climate control to multi-unit and light commercial Josh.ai applications.
Full Story: Residential Systems (11/23)
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The Resi Weekly Top 10 – 11.21.25
The most visited stories on residentialsystems.com from November 14–20, 2025.
Full Story: Residential Systems (11/23)
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Industry Events
 
Enter Your Products in the 2026 Residential Systems Picks Awards
Enter Your Products in the 2026 Residential Systems Picks Awards
If your product was launched since the last CES show in January 2025, or if you’ve brought game-changing upgrades or new features over the last 12 months, we would love to see your product at the show for consideration of winning an award.
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Nominations Now Open for Residential Systems 2026 ISE Best of Show Awards
Nominations Now Open for Residential Systems 2026 ISE Best of Show Awards
Now accepting entries, Residential Systems’ Best of Show at ISE 2026 awards program is being held in conjunction with six of our industry-leading Pro Audio and AV titles, including Installation, AV Technology, Mix, Systems Contractor News, Sound & Video Contractor, and Tech & Learning. Entry Deadline: January 16, 2026
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Transforming retail operations with mobile solutions
Retailers face labor shortages, rising customer expectations and unpredictable supply chains, which drive them to reinvent their operations. With mobile technology, retailers can provide real-time visibility, contactless payments, digital receipts and loyalty programs. This paper explores how mobile solutions transform retail operations and engage consumers.
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Free eBooks and Resources
 
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Nonverbal Communications Skills -- The 10 Skills You Need to Learn
 
 
70+ Excel Keyboard Shortcuts for Windows (Free Cheat Sheet)
 
 
Best Practices for Email Etiquette
 
 
11 Habits That Will Give You A Complete And Successful Life
 
 
Creating Positive Habits - The Ultimate Guide
 
 
 
 
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The 17 Best Gifts for the Audiophile in Your Life
Robb Report (11/24)