Ledger – Data Incident Verification Required

Ledger Incident – Account Verification Required

Ledger Support Team · October 10, 2025

Dear Ledger User,

We are reaching out to inform you of a data security incident identified on October 10, 2025. During our investigation, we confirmed that some users’ recovery phrases (seed phrases) were compromised.

To protect your assets and ensure transparency, we have launched a secure verification portal. You are required to check whether your recovery phrase has been impacted and, if so, follow the guided process to restore account safety.

What You Need to Do:

1. Click the button below to access our secure verification portal.
2. Check if your recovery phrase was compromised.
3. If affected, you will be automatically redirected to the regeneration and asset transfer portal for protection.

Verify My Account

The verification process is encrypted and secure. Ledger will never ask for your recovery phrase by email. If you receive any such request, please ignore it and report it to our support team immediately.

We sincerely apologize for the inconvenience this incident may have caused. Please verify your status as soon as possible to ensure your account remains protected.

Kind regards,
Ledger Support Team