Plus: Learning From Past Supply Chain Disruption |
Supply chains have always been important, but in the last five years, they’ve entered the spotlight as one of the major reasons that companies succeeded or failed during the Covid-19 pandemic, global inflation, extreme weather and geopolitical instability. Ecosystem integration software provider Cleo published a report earlier this month about what the last five years of supply chain disruption have taught the business community, and analyzing why companies triumphed or lost out. Before the pandemic, supply chain wasn’t a major theme of company operations discussed in earnings calls. Mentions of supply chains in 2019 earnings calls were rare, making up just 2% of discussions on quarterly earnings in the last five years. More than half of the talk about supply chains came in 2021 and 2022, as global economies began to reopen after the pandemic and found new backlogs and difficulties. Many supply chain gaps became more apparent during these years, as companies worked to close them and make their operations smoother. The report found that the companies that did the best embraced technology and became more agile in terms of strategy and sourcing. They turned pent-up demand into long-term growth, focusing on stocking the highest-margin products first and framing demand to investors as a sign of stability. They worked to optimize their processes through manufacturing, staffing levels and diversified expansion. And they adapted to consumer demands, both with new products and adapting to newer shopping preferences. The companies with the lowest performance weren’t able to forecast shortages, did not have the technology available to monitor their supply chain operations, and made poor pricing decisions—sometimes absorbing too much of the higher costs and lowering profit margins and investor confidence. They also tended to be more reactive to issues that presented themselves, working to make changes after problems became more evident instead of planning and addressing them proactively. A new twist in the supply chain saga is playing out now as recently announced global tariffs threaten to make the cost of doing business in the U.S. more expensive. Experts have said that while things are uncertain and rates and effective dates seem to be in constant flux, the same technological strategies will help. Companies that are more agile and have a better visibility on their supply chains are likely in the best position. Publicly traded companies are always concerned with activist investors, and these groups hoping for companies to make changes have made several big moves in the last year. I talked to investigation firm Nardello & Co.’s CEO Sabina Menschel and Partner Nicholas Peck about trends in activist investors. An excerpt from our conversation is later in this newsletter.
Until next time. |
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In today’s CEO newsletter: |
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Last week was very good on Wall Street, especially compared with earlier this month. The Nasdaq rose 8.29%, while the S&P 500 saw gains of 5.59% and the Dow Jones Industrial Average was up 3.1%. What caused the markets to rise seemed more of an absence of chaos and optimism that new tariff deals would be announced soon. On Tuesday, President Donald Trump said that he had “no intention of firing” Federal Reserve Chairman Jerome Powell, following several days of insulting and threatening him with termination on social media. On Wednesday, he said the current 145% tariffs on Chinese goods would “come down substantially.” Even though Trump sounded like he was softening his tariff stance, there wasn’t much progress in the last week. On Thursday, Chinese officials said there had been no motion in trade negotiations with the U.S., and reiterated that they want Trump to drop all unilateral tariffs. Chinese Ministry of Commerce spokesperson He Yadong said China is open to talks, but any such dialogue must be “conducted on an equal footing and based on mutual respect,” and the U.S. must correct its “wrong practices” before engaging with Beijing. The markets were also energized by Google’s quarterly results last week, which beat expectations across the board. The tech giant brought in $90.2 billion in revenue, besting expectations of $89.2 billion and posting 12% top-line expansion compared to last year, with 49% bottom-line growth year-over-year. However, Google’s last quarter performance doesn’t guarantee success going forward. Its ad revenue could be hurt as tariffs cut into company budgets. The company has seen potentially existential legal troubles, with a U.S. District judge ruling earlier this month that it has an illegal monopoly on advertising technology. In another antitrust case that Google lost, a judge is currently presiding over a penalty hearing to see if the company should be forced to divest its Chrome browser. |
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Even though negotiations about tariffs may be ongoing, with few definitive announcements about reduced rates, exemptions or cancellations, businesses are preparing. Last week, CEOs from Walmart, Target and Home Depot met with Trump to discuss their concerns. They told the press the meeting was productive, though it’s unknown if it will shift any policy. Banks seem to be preparing for losses, writes Forbes senior contributor Maya Rodriguez Valladares. While the eight U.S.-based banks to be designated globally systematically important bands by the Financial Stability Board recently reported earnings that outperformed analysts’ expectations, most have increased their provisions for credit losses: a sign that they’re expecting market and economic losses in the near term. And tech companies saw their computer shipments skyrocket in Q1 due to consumers wanting to buy before tariffs go into effect, writes Forbes senior contributor John Koetsier. Apple was the biggest beneficiary, with a 17% increase in shipments, though that’s likely a harbinger of disappointing quarters to come because those were likely customers that would have bought later on in the year. Meanwhile, Chinese online retailers Shein and Temu, known for rock-bottom low prices, began hiking them in response to tariffs on Friday. Bloomberg reports Shein prices increased as much as 377% overnight—though the prices still seem inexpensive. The largest increase was on thick kitchen cleaning towels, which were $1.28 on Thursday, and $6.10 on Friday. Small businesses are searching for their best solutions. Forbes’ Brandon Kochkodin talked to 10 companies that first made their mark on TV’s Shark Tank about what they were doing in the face of tariffs. Many of them manufacture their products in China because the infrastructure is there or to keep labor costs down. The solutions are difficult, and many of the entrepreneurs said their businesses are facing existential crises, delaying new shipments and trying not to make any hasty decisions. |
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As the Trump Administration is cracking down on entities with diversity, equity and inclusion policies, nearly four in 10 corporations plan to scale back engagement for LGBTQ Pride Month in June, according to a survey from Gravity Research. The pullback has less to do with what the companies themselves feel, the survey found, and more to do with pressure from the White House and conservative activists. Just under half—43%—are decreasing external shows of support, including merchandise, financial support for Pride events, social media branding and partnering with influencers. While this is a large pullback, it’s important to note that about the same proportion of companies aren’t changing their support this year. This is the latest identity-based commemoration to get muted in the face of Trump’s stance on DEI. Some companies stepped back on their usual events and branding for Black History Month in February and Women’s History Month in March. |
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|  | Nardello & Co. CEO Sabina Menschel and Partner Nicholas Peck. Nardello & Co. |
| How Activist Investor Trends Are Shaping Companies’ Futures |
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Activist investors have been especially busy. Through the first three quarters of 2024, according to Barclays, there were 184 activist campaigns globally, which is 26% above the four-year average. Activist campaigns were up 22% in the U.S. alone last year. Investigations firm Nardello & Co. released a report detailing the trends in activist defense: More board placements, different targeted policies, different players and more negotiations. I talked to authors Sabina Menschel, who recently became Nardello’s CEO, and Partner Nicholas Peck, about what this means to companies. This conversation has been edited for length, clarity and continuity. What does the landscape look like with activist investors now? Peck: It’s a bit of a different mix from several years ago, where you saw the same players over and over again. I’m seeing new players come in—at least new to me. It seems very active right now. The report found more activist investors nowadays are trying to put people on company boards and not just demanding M&A actions. What does that mean for their strategies? Menschel: They want more permanent representation. It’s that they feel that’s a way to get longer and more lasting change: If they have a continual voice on the board. The report mentions specific concerns being cited by activist investors more often, including topics related to “national security.” Have any of the policy priorities of the Trump Administration become more important to activists? Menschel: It’s too early to see a knock on effect from the Trump policies. However, given how certain ‘issues of the day’ have been weaponized in the past, we wouldn’t be surprised if something like DEI ultimately becomes a focal point—both for companies that are under attack and for current or prospective board members. We haven’t seen it yet, though. How should CEOs deal with activists trying to come into their company? Menschel: It’s really a matter of being prepared. I think corporates and CEOs certainly have some indication when their company is sort of perhaps in the line of sight of things. It's about having your legal team, your PR team. It’s about knowing and understanding who’s on your board and who’s in your C-suite. And this has become more prevalent over the last five years: Do you have a problem? [If it’s easy,] you should fix [it] now, before you’re under activist attack. If something happens, understanding who you’re up against, what their tactics are, what their M.O. is, how successful or not they’ve been in the past.
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Fast casual franchiser Jersey Mike’s Subs appointed Charlie Morrison as its chief executive officer, effective April 28. Morrison was previously chairman and CEO at Wingstop, and succeeds billionaire owner Peter Cancro, who is stepping down from the role 50 years after acquiring the company’s first location in 1975. Private equity firm Blackstone acquired a majority stake in Jersey Mike’s in November 2024.
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Online community platform Discord tapped Humam Sakhnini for its chief executive officer role, effective April 28. Sakhnini succeeds co-founder Jason Citron in the role, and was most recently vice chairman at Activision Blizzard.
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Water heater manufacturing giant A.O. Smith Corporation will promote Stephen Shafer to be its next president and CEO, effective July 1. Shafer will succeed Kevin Wheeler in the role, and is currently president and chief operating officer.
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Send us C-suite transition news at forbescsuite@forbes.com. |
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Pope Francis led one of the world’s most powerful organizations for the last 12 years and moved the Catholic Church of 1.4 billion people to be more inclusive and socially progressive. Here are some leadership lessons from his life for CEOs who want to rebrand and advance their companies. If you don’t have in-house counsel, you can still get a close read on contracts and other legal documents. This is an area where AI can help. Here’s how to get an AI chatbot to take a look at contracts and other documents and highlight areas of concern (or at least translate them to more understandable language) before you sign. |
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What common ingredient in most processed food is the Food and Drug Administration hoping to phase out by the end of 2026? |
A. |
Monosodium glutamate |
B. |
Palm oil |
C. |
Carrageenan |
D. |
Petroleum-based food dye |
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Check if you got it right here. |
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