Heathrow Update

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Explore your terminal before you travel

Plan your journey before you fly with Heathrow's virtual tours of Terminals 2, 3 and 5. From the comfort of home, follow each step of your departure and get to know your terminal before your travel day.

Explore the route through the terminal to your gate, so you know what to expect at every stage. Designed to offer added reassurance and peace of mind, the virtual tour is easy to access on mobile, tablet or desktop. Take a look before you travel and arrive at Heathrow feeling informed, prepared and ready for your journey ahead.

Take the tour

Now open: Pret A Manger

Pret A Manger's newest shop has landed at Terminal 5 Arrivals. Enjoy food freshly made in Pret kitchens, barista prepared drinks and all your Pret favourites before continuing your journey.

Locate Pret

New Assistance facility, Terminal 2

Introducing Terminal 2's new Assistance Host Area, Heathrow's first dedicated landside assistance lounge. Shaped by feedback from accessibility groups and inclusive design reviews, the area supports a wide range of customer needs.

Assistance support

Expansion: Have your say

On 27 October we will launch an eight‑week public consultation on Heathrow expansion. You will be able to explore our plans and find out about all the ways you can share your views via our website.

Find out more

Your vote counts

The Skytrax World Airport Awards are voted for by passengers in the world's largest airport satisfaction survey. To show your support for Heathrow, simply pick Heathrow as your choice when voting.

Vote today

Fast Track at Heathrow

Heathrow offers Fast Track products for both departures and arrivals, offering the opportunity to enhance your airport experience.

Book now

Discover Costa Coffee's Autumn menu

Whether you're looking for a cosy coffee break or a quick bite before take‑off, Costa Coffee in Terminal 4 has unveiled its new Autumn menu, bringing together rich seasonal flavours and comforting favourites.

Locate Costa

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