Quality and Safety Special Alert: Third-Party Solicitations Resembling Official CLIA Communications!
Million Hearts Model (Innovative health care for every heart)Clinical Laboratory Improvement Amendments (CLIA)

Welcome to the CMS CLIA Communications Update!

CMS is aware that Clinical Laboratory Improvement Amendments (CLIA) -certified laboratories in several states have received solicitation documents from a third-party entity that are styled as bills or invoices and may be mistaken for official CLIA communications.  This document is not issued by CMS and does not represent an official CLIA fee or government notice. Official CLIA communications come only from CMS or your State Survey Agency.

We need YOU to know the facts in these key areas:

This Is Not an Official CMS Notice –  This solicitation document did not come from CMS or the CLIA program.  Official CLIA communications come only from CMS or your State Survey Agency.

Get the Same Information for Free – CMS already provides this compliance and survey information to the public at no charge through the Quality, Certification and Oversight Reports (QCOR) system.  Use the QCOR CLIA Laboratory Lookup to view your laboratory's certification status directly.

Reminder: CLIA Is Paperless – CMS no longer mails paper CLIA certificates or fee coupons. All certification and survey fees must be paid online, and paper checks are no longer accepted. Keep a valid email address on file to receive your electronic certificates, fee coupons, and other CMS communications.

 What Laboratories Should Do?

  1. Contact your State Agency CLIA office or the CMS CLIA Program at LabExcellence@cms.hhs.gov if you have questions related to this special
  2. Share this information with your laboratory's billing, compliance, and administrative
  3. You can verify that your laboratory’s email address is current with your State Agency to ensure you receive official CLIA communications from CMS.

 

For more information, visit the CMS CLIA Program website.


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