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FedEx
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We owe you more than an apology.
We owe you a choice.
A shipment you trusted us with did not arrive as expected. On behalf of everyone at FedEx, please accept our sincere regret for the disruption and frustration this caused.
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As a gesture of goodwill, you may select one premium gift — at no cost to you — as our way of making this right.
Choose from AirPods, an Apple Watch, or Beats by Dre headphones. Your gift will be shipped directly to the address we have on file.
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Your gift options
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AirPods
Wireless, seamless, iconic.
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Apple Watch
Health, connectivity, style.
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Beats by Dre
Powerful sound, bold design.
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How to redeem
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Click the button below to visit our secure verification page. |
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Confirm your details and select your preferred gift. |
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Your gift ships to your address on file within 5–7 business days. |
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This offer is available for 14 days from the date of this message. One gift per eligible shipment.
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FedEx Corporation · 942 South Shady Grove Road · Memphis, TN 38120
This message was sent in relation to a recent service experience. If you have questions, please contact FedEx Customer Support.
© 2025 FedEx. All rights reserved. Apple, AirPods, Apple Watch, and Beats by Dre are trademarks of their respective owners.
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