Hello from your Bay Pines VA Healthcare System,

At the Bay Pines VA Healthcare System, we are committed to ensuring you have access to the care you need, when and where you need it.

In some situations, eligible Veterans may receive health care from providers in their local community through VA Community Care. Understanding your options can help you make informed decisions about your health care and ensure you receive the services that best meet your needs.

We encourage you to review the attached Community Care information flyer and explore the following VA resources:

• Eligibility for Community Care Outside VA

https://www.va.gov/resources/eligibility-for-community-care-outside-va/

• Community Care Referrals and Scheduling Appointments

https://www.va.gov/resources/how-to-get-community-care-referrals-and-schedule-appointments/

• Clinical Appeals Process

https://www.va.gov/decision-reviews/clinical-appeals/

VA Community Care is designed to complement the care you receive through VA and help ensure you have access to timely, high-quality health care services when eligible.

If you have questions about your care options, please contact your VA care team or speak with a Community Care representative for assistance.

Thank you for choosing VA for your health care needs.