The following program policy instructions were updated on 06/02/2026.
Program Operations Manual System
DI 81001 TN 16 - Certified Electronic Folder (CRF)Summary: This POMS revision updates the business process of sending medical records requests to Regional Offices for processing. Since the Agency reorganization,there is a decrease in the number of regional offices to process the requests. As a result we updated the POMS with the email addresses to forward the requests when theyinclude or do not include subpoenas or court orders.
