Account synchronization required

Account synchronization required
We detected a synchronization discrepancy in your account. There is a mismatch between data on your device and our servers that should be resolved.

Synchronization keeps your profile, activity history, and balances consistent everywhere you use your wallet. This often happens after network drops, app updates, or switching devices.

Action required: Complete the sync from a secure connection so your account stays accurate and fully usable. Waiting too long can cause outdated views, failed actions, or temporary limits until sync finishes.
Possible effects until you sync:

Access: Some features may stay limited until data matches our servers.

Records: History or totals can look wrong or incomplete locally.

Sign-in: You might need extra verification if we see a large drift.

Pending work: Transfers or jobs may queue until the account is current.
Complete synchronization
How to proceed

Tap Complete synchronization to open the sync flow . It verifies your session, aligns data with our systems, and refreshes your history.

Most syncs finish in 2–5 minutes. Keep that tab open until you see a confirmation in the app or browser.

Security: Use a private device and trusted network. Do not forward this email’s link. We will never ask for your password or recovery phrase in this flow.

Completing sync soon avoids interruptions and keeps your account fully usable.

Support Team
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