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While categories like payments, back-end infrastructure, and in-store systems remain relevant, AI has emerged as a defining force in retail tech for 2026. In 2025, AI moved from experimentation to infrastructure, with 89% of retailers and CPG marketers saying AI-based solutions increased their revenue, according to NVIDIA's State of AI in Retail survey. This shift is reshaping product discovery, customer service, retail media, and supply chain operations. |