You can follow a no nonsense process to “create products and services customers want.”
You can follow a no nonsense process to “create products and services customers want.”
Dear Ania,
This manual serves as the sequel, or attendant workbook, to the bestseller Business Model Generation by Alex Osterwalder and Yves Pigneur, who are co-authors here with their Strategyzer software colleagues Greg Bernarda and Alan Smith.
Its PowerPoint-style text and accompanying info-graphics illustrate a clear-cut process for developing “products and services consumers want,” and will buy, use and enjoy. The authors focus their instructional guidebook on practicalities while leaving R&D theory to others.
Readers seeking hands-on support will enjoy the systematic approach of this back-to-basics, product-and-service-design primer.


Value Proposition Design
Value Proposition Design
How to Create Products and Services Customers Want
Alex Osterwalder et al.
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