HBO’s gay hockey romance, Heated Rivalry is the hottest show on TV. I know this because the New York Times has taken to running at least one article each day about the drama, most recently about Heated Rivalry-themed workouts. And then Saturday Night Live ran a Heated Rivalry-themed Harry Potter spoof. What’s notable is that this is not the type of show that traditionally appeals to the high culture aesthetes at the New York Times. Because explicit gay sex scenes aside, the plot is essentially a Young Adult-style romance. A well done Young Adult-style romance, but full of broadly drawn characters and negligible nuance nonetheless. But that is not what interests me about this show. What I find fascinating is that it managed to break the algorithm. You see, Heated Rivalry should not be a success. It was produced on a (by Hollywood standards) shoestring budget for a Canadian streaming service called Crave based on some mild buzz on BookTok where it had been part of a Harlequin Romance series on gay hockey players, one of those “MM” novels written by and for middle-aged heterosexual women. And then fortuitously picked up by HBO just two weeks before its Canadian debut as genre fiction for next to nothing. The first episode’s ratings were unremarkable. And then word-of-mouth kicked in and with each episode, the audience ballooned exponentially, going from 30 million streaming minutes in episode one to 324 million streaming minutes in episode six, the season finale, a tenfold increase. Those numbers, via Luminate and the New York Times, don’t even begin to touch the amount of buzz the show has received in the month since that sixth episode dropped on December 26, 2025, what with the stars appearing on the Golden Globes and inciting Beatlemania-esque reactions both online and in person. Why It Matters This is not a show that an algorithm would recommend to many people. It’s not an easy pick the way, say, the recent George Clooney movie Jay Kelly was. More than that though, it’s not the sort of show most people would decide to watch even if the algorithm had recommended it to them. That’s because when something new and different becomes a hit with audiences it rarely happens overnight. Back in the 1970s, the Norman Lear comedy All In The Family was a massive hit. But it took CBS believing in the show for a full year until it hit its stride and audiences began to appreciate it. Because even without an algorithm, a show about a “lovable bigot” from Queens who argued politics with his liberal son-in-law did not strike most people as a laugh riot. So what made it click? The same thing that made Heated Rivalry click: word of mouth. And not just any kind of word of mouth: persistent and sustained word of mouth from multiple diverse human sources. Meaning, in practical terms, that your brother recommended it to you and then your friend at work, and then your favorite podcaster mentioned that she was really digging it and then there was yet-another-article in the Times and then one in The Atlantic, and then the comedian you follow on TikTok was making jokes about it… you get the picture. It’s the same way every other unlikely hit, from All In The Family to Game Of Thrones finds an audience. Because word of mouth is not a one-time thing. It’s a sustained cycle that quickly takes on a life of its own. And that is not something you can replicate with AI or with better algorithms because algorithms are always recommending things to you which is not the same as your brother, who may get excited enough about a show to mention it every two years. But we do need to make sure that the conditions exist for it to happen. Not just with TV shows but with movies and music and art. For the thing is, we will never know what caused Heated Rivalry to become a hit, what ripples in the Serpentine collided and spread and mutated to ensure that this particular series became a hit at this particular moment in time. Which is exactly as it should be. Because this is the sort of serendipity we need, the sort that defies the algorithms and shows us something new, something different, something we would never have imagined we’d find joy in. What You Need To Do About It If you are in charge of buying content, any sort of content, be brave and listen to your gut. It’s not easy. Easy is finding something that’s just like the other something that was a hit. Meaning I can guarantee you that at least one series about closeted young baseball players is already under development somewhere. Probably more than one. But the problem is that art is like a drug. And every time we take a hit of something that was just like the thing that got us so high the last time the dopamine explosion gets a little less intense, the endorphin spike a little softer. And so like all junkies, we keep looking for the next great high, that thing that will chase away the boredom, give us the rush that gets our synapses firing in every direction. Listen to your gut. If you are a consumer—and we all are– don’t be afraid to look beyond the algorithm. To see what’s popular in other genres, with other people. The worst that can happen is you’ll have wasted 15 minutes. Go for it. |