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Welcome to Monday's edition of Business Transformation SmartBrief. Today we'll cover:
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Lesa O'Brien, the CIO of the Canadian Cancer Society, has been honored by CanadianCIO for leading a digital transformation that unified 17 customer relationship management systems into one platform. "Digital transformation is essential for non-profits," said O'Brien. "It helps us increase our fundraising capabilities, reach more people, and have more impact."
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MIT Sloan Executive Education empowers professionals to evolve and take advantage of new opportunities. Our 90+ courses help you transform your leadership strategy, pivot your business model, and convert complex information into actionable insight.
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| (Georgeclerk/Getty Images) |
Amazon's move to Vega OS reflects a strategic effort to gain independence from Google and the Android ecosystem. By building its own operating system, Amazon aims to avoid the limitations and restrictions that Google can impose on Android device makers, ensuring long-term control over its product ecosystem. This strategic shift also serves as a safeguard against potential future conflicts, reducing reliance on external platforms and allowing Amazon to innovate more freely across its hardware lineup.
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AI, quantum, and hybrid computing are rewriting the rules of cybersecurity. Join us December 2 at 2PM EST for an exclusive webinar exploring the trends, tools, and tactics that will define 2026. Discover how to future-proof your defenses and outsmart evolving cyber risks. Register today.
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| Change Management That Works |
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| (Boris Zhitkov/Getty Images) |
Leaders emphasize that adaptive change management today requires moving beyond traditional models. Instead, organizations should embrace continuous, decentralized change readiness, where every employee is empowered with the skills and confidence to adapt. This includes adopting a product mindset, where systems and experiences are designed, tested, and improved in response to real feedback.
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Facing labor gaps and high customer demands, retailers can innovate operations with mobile technology—enabling real-time insights, contactless payments, digital receipts, and loyalty programs. Dive into this paper to see how mobile solutions can enhance retail operations and engage shoppers.
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Airports are increasingly integrating AI into legacy systems to enhance operations, moving beyond static data displays to dynamic, real-time decision-making. These AI integrations connect with existing databases and management systems, allowing staff to ask questions and receive actionable, data-backed responses via simple interfaces like text messages.
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Achieve seamless transactions with ease. Tailored for retailers, our customer experience guide reveals strategies for reducing checkout friction and enhancing customer trust across all platforms. Get the guide.
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| People - Planet - Profitability |
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| Santa Monica Urban Runoff Recycling Facility (Ted Soqui/Corbis via Getty Images) |
Santa Monica, Calif., has achieved 85% water self-sufficiency with the Sustainable Water Infrastructure Project, a state-of-the-art recycling system. The project, located beneath a parking lot, treats stormwater, urban runoff and wastewater to drinking water standards, replenishing local groundwater. Funded by a mix of city, state and county sources, the project has earned national recognition for its innovative approach.
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Benchmark readiness across Access APIs (Patient, Provider, and Payer-to-Payer) and electronic Prior Authorization (ePA). See how your plan stacks up and build a cost-effective path to Jan 1 CMS-0057 compliance with Onyx's free Self-Assessment Guide. Download Now.
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