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| Business & Technology Insights for the CI Industry | SIGN UP ⋅   SHARE | 
 
 
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| (Illustration by Hasan As Ari/Getty Images) | 
 
 
By Henry Clifford With a new salesperson, the nuance is in the onboarding journey. The Scouting program has a training framework called EDGE. How do we know when someone is ready to move from Explaining to Demonstrating? From Demonstrating to Guiding? From Guiding to Enabling? Here is the process we use to determine when to move on to the next step. 
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AI is transforming retail, but most retailers are unprepared. Join EPAM, Stripe, and commercetools on November 12 at 12 PM EST to learn how AI is redefining the shopper journey and why composability is key to responsible adoption.  Register now to build an AI-ready commerce foundation.  
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 The ECZero AKM portable CD player features unbalanced 3.5mm and balanced 4.4mm outputs, as well as a CD ripping function. 
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 New research from Parks Associates in partnership with Silicon Labs highlights $12+ billion AI service market opportunity. 
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 HomeState teams up with streaming-music provider Custom Channels to make sure its locations sound as authentic as they taste. 
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 The most visited stories on residentialsystems.com from October 24-30, 2025. 
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The holiday rush is coming—and checkout friction can cost you sales. Join Salesforce and PayPal's experts to learn how top SMB and enterprise merchants are turning checkout into a conversion machine.  Register now! 
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If your product was launched since the last CES show in January 2025, or if you’ve brought game-changing upgrades or new features over the last 12 months, we would love to see your product at the show for consideration of winning an award.
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AI personalization and seamless customer experiences defined 2025, but the retail landscape is about to shift again.  Join us on November 5th for a fast-paced webinar where industry experts reveal the top trends and technologies shaping 2026. Discover how to stay ahead, boost productivity, and deliver next-level shopping experiences.  Register now!
 
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 By Anthony Savona Shades by Matiss is a 25-year-old company that began as a retailer and installer and became a window coverings manufacturing company around 15 years ago — now one of the largest in the U.S. The company recently targeted the CI market as a place for growth. Here, Geremie Giancola, senior vice president at Shades by Matiss, explains their plans for this space and how they will work with integrators. 
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