We write
to know if you are aware of the recent resolution reached with regards
to your outstanding payment. To this effect, this
email seeks to notify you of the Central Bank circular referenced
TED/FEM/PUB/FPX/004/034 of June 2025 on the implementation and measures
of further action to be taken with respect to beneficiary(s) unclaimed
and/or outstanding payment amount.
Further
to it, we write to notify you of our willingness to process your
outstanding payment following the resolution and the provisions of the
Regulatory Authority.
Consequently,
you are required to revert to this email to reconfirm that you are
alive with your means of your identification to enable us process your
payment as required by law.Yours Faithfully,
James Reed
Head, ESettlement/Claims Resolution