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Sept. 4, 2025
| This week’s tech news and insights for retail leaders
Shoppers can use the Uber Eats app to have electronics delivered from over 800 of the retailer’s locations.
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Meanwhile, the company has scaled its AI customer service assistant across its portfolio.
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The processor aims to prepare its merchant clients for the opportunities and risks of AI-driven agentic shopping.
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More than one-quarter of customer experience leaders say their organization is ready to deploy agentic AI, despite having no governance policy in place, Genesys found.
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