In a world where technical skills age quickly, it’s foundational strengths—like problem-solving, collaboration, and adaptability—that set high performers apart. If you’re hiring, leading, or developing talent, here’s how to focus your efforts where they’ll matter most.
Hire beyond what’s on the résumé. Don’t just screen for niche expertise. Ask candidates how they approach uncertainty, learn new skills, or work across teams. The ability to adapt and communicate is harder to measure but far more predictive of long-term success.
Start development early. Foundational skills are difficult to build once someone is already struggling. Prioritize early-career training that sharpens communication, teamwork, and learning agility. These abilities compound over time and prepare employees to navigate change—not just perform in the present.
Lead by example. Managers shape culture through what they praise and model. Recognize behaviors like thoughtful collaboration, strong communication, and a willingness to learn across functions. Create feedback systems and mentoring structures that make these skills part of everyday growth. |