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Sept. 3, 2025
| This week’s marketing news and insights for retail leaders
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NOTE FROM THE EDITOR
Hold on to your pumpkin spice lattes — Retail Dive’s holiday event is just a week away.
Join us at 12 p.m. EST on Sept. 10 to talk all things holiday, from retail marketing approaches to consumer sentiment and the store experience. Can’t make it live? You can still sign up here and receive a recording afterward.
Look forward to seeing you there,
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Created with Crispin, “Let Us Surprise You” celebrates the in-store experience, as the shoe retailer does 70% of its business in person.
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Meanwhile, the company has scaled its AI customer service assistant across its portfolio.
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The retailer is linking with the NFL star and freshly minted fiancé to Taylor Swift on a Tru Kolors capsule collection after weathering a media firestorm.
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This webinar reveals how embracing event-triggered journeys enables retailers to reach shoppers with impactful, personalized messaging at every moment of the shopper lifecycle.
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The online fashion reseller’s “Where Taste Recognizes Taste” campaign spotlights the emotional connection tied to secondhand shopping.
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The company beat Q2 expectations despite hits from tariffs and a major data breach.
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With renewed cultural relevance at Gap and Q2 strength at its biggest brands, the retailer “should remain in growth territory” this year, according to GlobalData.
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Despite top- and bottom-line declines, the department store beat its own expectations in Q2 and said various initiatives are bearing fruit.
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