IT never stays still. Neither should your strategy.

AI’s evolving fast, and so are the demands on IT. This month’s picks cover practical ways to adopt agentic AI, scale responsibly, and stay in control as your tech stack gets smarter.

	6 min read Avi Kedmi
	How Agentic AI is Reshaping IT, From the Top Down Seven CEOs. One clear signal: agentic AI is moving fast from theory to practice. This roundup breaks down how leaders at Salesforce, Microsoft, and more are weaving AI agents into the fabric of work, and what it means for IT’s evolving role.

	6 min read Jasmine Chiu
	The Agentic Shift: What It Means for IT Agentic AI brings something new to the table: context-aware actions, not just automation. This post breaks down how it differs from traditional AI, where it fits into your ITSM strategy, and how SysAid’s Builder Studio lets your team create and test AI-driven workflows using plain language, not code.

Eager for more? Here are our editor’s picks:

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